customer support · Paid
Gorgias
Customer support platform for ecommerce that unifies email, chat, social, and phone in one inbox with automation and macros.
Why this tool?
Gorgias pulls all customer conversations into one dashboard, shows order history next to each ticket, and lets you use macros to respond faster with pre-written templates.
email marketing · Freemium
Klaviyo
Email and SMS marketing platform for ecommerce brands with advanced segmentation, automation, and revenue tracking.
Why this tool?
Klaviyo connects directly to your store to track revenue, segment customers by behavior, and automate flows like abandoned cart, browse abandonment, post-purchase, and re-engagement campaigns.
subscriptions · Paid
Recharge
Subscription management platform for ecommerce that handles recurring billing, customer portals, and subscription analytics.
Why this tool?
Recharge integrates with your store to let customers subscribe to products, manage their subscriptions through a customer portal, and gives you analytics on churn, LTV, and subscription metrics.
ecommerce platform · Freemium
Shopify
Ecommerce platform that lets merchants build online stores, manage products, process payments, and handle fulfillment.
Why this tool?
Shopify provides everything needed to sell online—storefront builder, product management, payment processing, shipping, and integrations with thousands of apps for marketing, support, and operations.
reviews · Freemium
Yotpo
Reviews and loyalty platform for ecommerce that collects customer photos, displays UGC, and rewards repeat purchases.
Why this tool?
Yotpo automatically requests reviews after purchase, displays them on your site with photos, and lets customers earn points for reviews, referrals, and purchases.