customer support · Paid
Gorgias
Customer support platform for ecommerce that unifies email, chat, social, and phone in one inbox with automation and macros.
Why this tool?
Gorgias pulls all customer conversations into one dashboard, shows order history next to each ticket, and lets you use macros to respond faster with pre-written templates.
email marketing · Freemium
Klaviyo
Email and SMS marketing platform for ecommerce brands with advanced segmentation, automation, and revenue tracking.
Why this tool?
Klaviyo connects directly to your store to track revenue, segment customers by behavior, and automate flows like abandoned cart, browse abandonment, post-purchase, and re-engagement campaigns.
operations · Freemium
Make
A visual workflow automation platform for building complex, multi-step integrations with advanced data transformation.
Why this tool?
Make uses a visual canvas where you drag and connect modules from 1,500+ apps, with support for loops, conditional logic, error handling, and data transformation. It handles workflows that Zapier makes difficult, at a fraction of the per-operation cost.
operations · Freemium
Zapier
A no-code automation platform that connects 7,000+ apps to automate repetitive workflows without writing code.
Why this tool?
Zapier lets anyone build multi-step automations between thousands of apps using a point-and-click interface. When something happens in one app, Zapier triggers an action in another automatically.